Getting paid for occupational medicine services is a lot different than collecting for regular urgent care visits. By refining their SOPs and implementing innovative technology, American Family Care (AFC) modernized how they collect for occ med services. Since implementing, AFC now collects at a higher rate, much faster, and with improved client experience. AFC's VP of RCM, Scott Crawford, and Cowork Health's Co-Founder, Dusty Schroeder walk through how they did it.